Support

We’re here to help

Questions about compatibility, setup, power, shipping, or warranty? Send us a message and we’ll get back to you within 1–2 business days.

Customer Support

Contact details

  • Email: support@roamenergy.tech
  • Hours (PT): Mon–Fri, 9:00–17:00
  • Best for: Product questions, troubleshooting, order support, compatibility checks, and warranty help
Tip: For faster support, include your Tesla model, model year, whether CCS Adapter Support shows Enabled, your estimated load (W), and a short description of your setup or issue.
Quick Links

Helpful resources

FAQ How It Works Specs User Manual & Downloads Returns & Warranty Use Cases
Before you contact us: If your question is about compatibility, please first check your Tesla screen under Software → Additional Vehicle Information → CCS Adapter Support.

We respect your privacy and only use the information you provide to respond to your inquiry.